ALLOCATE CALL COSTS
OPTIMISE TARIFFS
DETECT FRAUD
INCREASE OPERATOR EFFICIENCY
INCREASE SYSTEM EFFICIENCIES
Reduce costs, track efficiency and improve customer service
A Call Management System is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs. The user friendly interface and easy to configure reporting facility, enables you to create and manage carefully designed reports. These reports can highlight any shortcomings, measure the effectiveness of your configuration, assist in the detection of telephone fraud and abuse and provide you with accurate tariff analysis.
Improve Your Business Efficiency
The Call Management System strives to improve the efficiency of your business by itemising calls, selecting tariff plans to suit your call patterns and identifying the utilisation of your telephone lines.
A Comprehensive Call Management Solution
The Call Management System is a software solution, which when working in tandem with your phone system, monitors incoming and outgoing calls and their costs. It outputs usage reports and offers a very user friendly interface.
The Call Management System can be installed on any industry standard PC.
Please contact our customer service team on 0800 65 222 65 for a FREE 21 Day Trial
Copyright © ACT (Comms) Ltd 2011. All rights reserved | Address. Bronzeoak House, Stafford Road, Caterham, Surrey. CR3 6JG Tel. 08707 74 75 76 | Fax. 08701 60 00 94 | Email Customer Services. cs@actcomms.co.uk
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