Call Recording

 
Call recording is now a business imperative, as more companies focus primarily on telephone contact while demands to cut costs and boost productivity increase.

• Call recording improves communications and verifies beyond question all reported and archived call records.
• Superior customer service is fostered.
• Staff training is enhanced.
• Disputes are defused and threats of litigation neutralised.
• And with appropriate stakeholders able accurately to record, manage and archive all incoming and outgoing calls, the impact on business performance can be significant.

Now modern, cost-effective telephone recording software and hardware, and the associated advantages, are within easy reach – whatever the size and nature of your organisation.

Can your business afford to be without a call recording solution that’s cost-effective, that’s fit-for-purpose and which delivers tangible, measurable benefits?

ACT (Comms) Ltd knows, inside-out, the products, the technology and the ways in which telephone recording equipment can benefit your organisation.

• We build, deliver, sell, rent, install and support the most comprehensive range of call recording equipment - from recording software for a PC to recording thousands of channels across multiple sites
• Computer telephony integration (CTI) links your telephone system with servers and databases
• Fully scalable – as you grow, our solutions can grow with you
• Compatible and installed on all PABXs

For a personal view on how you can specifically benefit from call recording solutions, simply call 0800 65 222 65 or email info@actcomms.co.uk